CTS Consulting
We handle millions of dollars in telecom consulting and hardware for voice, network, call centers, VoIP, LAN, and WAN. Our clients regularly recoup their investments within a year with a major return on their investment.
Our Consulting Services include:
- Applications Customizing
- Call accounting and SMDR
- Interactive voice response (IVR) systems
- Leasing or purchasing telephone equipment
- Local, long distance, and data communications services
- Long term Management
- New PBX or Centrex-type services phone systems, hardware and services.
- Operational Analysis
- Project Management
- Proposal & Bid Specifications
- Quality Control
- RFP development and contract negotiation
- Strategic Planning
- Switch / Computer room design and clean-up
- Telecommunications industry forecasting
- Training
- UPS (Uninterruptible Power Supply)
- Vendor Assessment and Selection
- Vendor Evaluations and Current Services Assessment
- Voice messaging / voice mail systems
- Voice over Internet Communications (VoIP)
